Frequently Asked Questions

  • All our Cairn Sandals ship within 1-3 business days from when you place your order. Once ready to ship, your sandals will take 3-5 days to arrive to you by mail, and up to 7 days for International Orders. For further information refer to our shipping policy.

    Please note that all orders are sent via Australia Post. Refer to the Australia Post website for more information regarding delivery times.

  • Bedrock sizing is unique. Please checkout our sizing chart to find your Bedrock size.

  • Bedrock Sandals come with our Rock Solid Warranty for the lifetime of their Vibram® Soles. Our Warranty covers all sandals with at least 1mm of Vibram® Sole material remaining below the balls of your feet. If your sandal sole or straps break during this time we will either repair or replace them for free. We can offer such a strong warranty because we build all our sandals to the highest quality standards with the highest grade of materials.

    To submit a warranty claim refer to our warranty page.

  • Our Cairn Vibram® Soles typically last between 700 and sometimes over 1,000 miles. Typically, our strap system will last beyond the lifespan of the sole.

  • Check out our adjustment guide to learn more about how to adjust your Bedrock Sandals.

  • We are happy to help you exchange or return your Bedrock Sandals. For further information please refer to our exchange & return policy.

  • Follow these instructions to take care of your Bedrocks and maximize their life-span:

    For footbed's sake, do not leave your sandals in extreme heat (e.g. hot car) and intense direct sun exposure for durations ( e.g. sunny porch). Our ultralight Go Far Vibram® footbeds can warp if left exposed in these environments.

    To clean your Bedrocks, handwash with a brush, water, and your favorite eco-friendly soap! Let them dry in a shaded environment or briefly in the sun. Do not machine wash.

    To keep your Velcro® heel-strap long lasting, use side buckle adjustment for every-day in and out, and occasionally remove grit and debris from heel-strap by scrubbing with a wire brush.

  • Cairn Line: USA Assembled from the finest domestic and foreign parts.

    Classic Line: Made in Montana, USA